Property Management

Our property management covers all key operations necessary for safety, efficiency, and durability.

We implement a continuous system designed to monitor, evaluate, and optimise our processes, ensuring ongoing reliability, and comfort.

Our general services include property and block management, general maintenance, repairs, concierge, support services, residential experience, accounting, and administration.

Our maintenance programme incorporates carefully selected mechanisms designed to ensure seamless operation, safety, and control.

We uphold strict standards through forecasting, preventing, and optimisation, achieved by diligent monitoring, scheduling, and planning.

We prioritise safety, durability, and quality aiming for the satisfaction of our residents, team, and everyone affected by air operations.

We provide a range of key maintenance services, including repairs, upkeep, planned and reactive maintenance, security, concierge, personalised expert advice, soft and hard services.

Our safety management system ensures operational excellence while upholding a robust compliance framework through standardised procedures and proactive risk management.

We conduct continuous safety control and drive innovation to enhance the overall well-being of our team, residents, and the wider community.

We actively monitor regulatory developments, complying with updated requirements and industry best practices.

We ensure compliance through health and safety measures, regulatory oversight, compliance management, and routine property inspections.

Our financial management system is transparent and comprehensive, strictly adhering to industry recommendations.

We continuously honour our commitment to clarity, transparency, and efficiency. We establish financial controls that are timely, accurate, and precise.

We are proud to offer bespoke account handling, easy access to information, and personalised advice.

Our financial operations include account handling, financial control, arrears management, service charge and fee administration.

We operate an enhanced support system for our residents, team, contractors, and fellow operatives. We understand that achieving our core goals requires a strong and exemplary operational foundation.

We take pride in upholding excellent standards across our processes, including administration, communications, and seamless collaboration with third parties and vendors.

Outlined below are the administrative tasks we manage, including administration, general support, communications, procurement, contract management, and contractor vetting.